Identifying the customer’s problem: (“What problem of the customer do we address”?)
Anyone owning or running a company wants to have cost effective operations.There is the search for avenues to cut costs, without sacrificing quality or efficiency.High cost of capital,infrastructure, talent become stumbling blocks for survival and growth.However businesses that adapt and leverage new opportunities are businesses that survive and grow.
a.Are you a business that might benefit from:
 Direct cost Savings
Improved productivity and quality
Improved competitiveness
Improved flexibility and adaptability to changing market dynamics.
Improved time to market and customer responsiveness.
Access to vast pools of knowledgeable domain and technology resources.
b.Are you a business that might benefit from outsourcing of high-cost non-core activities, but does not have the resources nor management time to finding out more/devoting attention to how to best do this? |
Customer Problem
