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		Customer: Logistics Company: USA Project objective The customer is a large logistics company that needed to get back on track, providing efficient service while growing its business. Critical issue Increased volume of work caused their staff to work till late hours in the evening. This led to mistakes in the process, overtime costs as well staff turnover. VBridge Reduces the Gap First: created new business processes, managing employee churn and reducing cost of operations significantly. Second: conducted an operational workflow study, and re-engineered the flows of their process, creating new job description and process manuals. Further, VBridge continues to provide transaction process outsourcing for the client. Benefit The costs of the company changed from a fixed model to a variable model, with costs linked to business volumes. Profits increased, staff turnover decreased, and the company was able to re-assign staff for developing new business and customer service. Following this assignment the customer engaged us to develop web-based logistics software. Process Development of this logistics software covering multi-modal import and export processes, was done in Java and using SQL Server Customer: Financial Services Company: USA Project objective A rapidly growing finance company providing working capital solutions to small and medium sized businesses needed software to manage their operations. The software needed to flexible and scalable commensurate with their growth. Critical issue The nearest off-the-shelf offering, besides having an astronomical cost, also fell short of providing a complete solution. VBridge Reduces the Gap VBridge developed customized software for the company, providing full functionality at a fraction of the cost. In addition the software mapped the company’s operational workflow, tracking the flow of paper, so that everyone involved knew the status of the action being taken towards a decision and job completion. Benefit There was increased efficiency in the operational process and accountability within staff. The web-based software is used both by their internal staff as well as their customers, resulting in improved customer service. Process The software is a multi-user system for asset-backed lending and factoring. The system provides management and monitoring of a lenders’ portfolio of borrowers’ accounts receivable, inventory and other assets. The system produces a variety of reports for lender management and borrower such as receivables ageing, delinquent accounts, and payment received, fees and charges summaries and various non-compliance alerts. The system was developed VB.Net, ASP.NET, C#, SQL Server Customer: Others VBridge has also provided business solutions to one of the largest MVNO’s (Mobile Virtual Network operator) as well as business consulting services to law and accounting firms. <<previous references